Three very simple reasons - Our commitment to client relations, creditor relations & negotiating expertise.

Client Relations

Ever had a question or concern, but had a difficult time getting someone on the phone? How about getting an agent on the phone that seems insincere, uninformed, and more interested in ending the call than answering your questions? More...

Creditor Relations

The biggest problem many consumers have with debt relief agencies denotes the lack of communication between their creditors and the company. Many companies do not even attempt to communicate with the client’s creditors because of the required investment in customer service. More...

Negotiating Expertise

Many people envision negotiation as two hard nosed business men trying to leverage the best deal possible for their personal business interests. Although, there are elements of settlement that call for utilizing leverage, it is only one facet of many that are important when negotiating with creditors. More...

Client Relations

Ever had a question or concern, but had a difficult time getting someone on the phone? How about getting an agent on the phone that seems insincere, uninformed, and more interested in ending the call than answering your questions?

This will not happen with Progressive Loan Assistance. We are committed to addressing your concerns and answering your questions quickly, professionally and honestly. This customer service goal is achieved by staffing the right amount of customer service representatives with the proper credentials, and intensive, continual training.

Most companies focus on hiring as few customer service representatives as possible while paying as little as possible. This is a toxic combination for the client that leads to a poor experience and a potential failed outcome. It is our commitment to you that you will have our undivided attention to any and all concerns.